Privacy Policy

Restructure Partners respects your privacy. This policy explains how we collect, use, disclose and protect your personal information, consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Because directors who contact us are often in a stressful financial situation, we collect only what we need to help you, and we’re upfront about who your information may be shared with.

Who we are

This policy applies to [registered legal entity name — confirm] (ABN [confirm]), trading as Restructure Partners (“we”, “us”, “our”). You can contact us using the details in the Contact section below.

What personal information we collect

When you call us or submit an enquiry, we may collect:

• your name and contact details (phone number, email);
• brief details about your situation (for example, the type of debt, whether you’ve received a director penalty notice, and an indication of the amounts involved);
• any information you choose to provide during a conversation or in your enquiry.

We collect this directly from you. We do not knowingly collect sensitive information beyond what you volunteer to help us assist you.

How we use your information

We use your personal information to:

• respond to your enquiry and help you understand your options;
• connect you, where appropriate, with a registered practitioner or partnered adviser who can assist;
• follow up with you about your enquiry; and
• meet our legal and regulatory obligations.

Who we share your information with

To help you, we may share your enquiry details with a partnered practitioner or adviser — including registered Small Business Restructuring practitioners, voluntary administrators or liquidators, and H&H Tax and Business Advisors — so they can assist you with your matter. By contacting us, you consent to this disclosure for that purpose.

We may also use trusted service providers (for example, our enquiry-form and customer-management systems) to operate our website and manage enquiries. We do not sell your personal information.

Storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Information submitted through our website is handled through our enquiry-management systems. No method of transmission over the internet is completely secure.

Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you. If you have a privacy concern or complaint, contact us and we’ll respond within a reasonable time. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Cookies and analytics

Our website may use cookies and analytics tools to understand how the site is used and to improve it. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The current version is always available on this page.

Contact us

Questions about your privacy? Contact us or call 0468 061 936.

Last reviewed: 11 July 2026. This policy provides general information and is not legal advice.